Hotpoint

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464 Reviews

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Mrs A's complaint against Hotpoint

Mrs A Duncan

23/03/2016

Fire Risk

Complaint against Hotpoint

I reported my make and model number to Hotpoint in January 2016 in respect of the fire risk and I have been advised that an engineer can look at my machine in January 2017. A year of being scared to use my tumble dryer is not acceptable and offering me a replacement at £99 is not acceptable either. If they can make this mistake once they can do it again.

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