Hotpoint

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464 Reviews

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khurram's complaint against Hotpoint

khurram Shahzad

15/05/2015

Fridge broken down after 6 months. @HotpointUK absolutely pathetic customer services.

Complaint against Hotpoint

Hotpoint's Fridge broken down after 6 months. They gave us engineers appointment after three days. engineer came in did not do anything said just restart & wait for couple of hours the fridge will work fine & he left. Fridge did not worked after restarting and 2 hours wait. we called them again and gave another appointment after 5 days. we have got young kids it very difficult to live with out fridge for more than week and their callcenter people were vey rude one of them shouted on me as well. I am not happy with their service they way they treated us. Thanks, Khurram

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