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Eleanor's complaint against Hotpoint
Hot point service
Complaint against Hotpoint
Ordered product and paid, massive delivery issues and not able to contact the spare parts admin at above company over 6 days and calling numerous times and waiting up to 20 mins. Emailed complaints department to be told they had passed product to DPD for delivery therefore I should take up my complaint with them. They are still not answering telephone and my order was placed and paid for on Tuesday 15 August, waiting since 16th (date advised) and still not received.
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