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Suzanne's complaint against Hotpoint

Suzanne Barber


Hotpoint replacement condenser tumble dryer rubbish!!!

Complaint against Hotpoint

I paid £99 for a replacement for my "faulty " whirlpool tumble dryer, it is a hotpoint condenser tumble dryer. I never once had reason to complain about my old machine it was great. This one has never worked properly from day 2. First day it dried everything great, then it started ....... clean filter light stayed on although I had cleaned after last dry!! ....... clothes still wet ........ filter light on, machine stopped, clothes still wet....... condenser light on cleaned, still lights on ..... clothes not dry after 3hrs...... now it will not dry at all. I have sent countless emails tried phoning no answer or no returning my calls. I have a useless tumble dryer and they don't care. It's daylight robbery. There are so meany people in the same trap we should all get together to fight for our rights. This should be taken to court.

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