Hotpoint

1.00 stars

464 Reviews

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Brian's complaint against Hotpoint

Brian Travis

15/04/2016

HOTPOINT RIP OFF

Complaint against Hotpoint

I along with several thousand or so people bought a Hot point dryer in good faith less than two years ago to be told it could set on fire, after waiting a long six months and no nearer to having the dryer modified I along with a large number of other customers opted for a replacement, I was charged £59 when the dryer was only 14 months old , why was I charged at all when other customers in a similar position to myself were getting a free replacement, it seems that although Hot point were to blame for this issue, they appear now to be profiting from their mistakes too, utterly disgusting, they should be held to account for this outrageous practice.

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