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Christine's complaint against Hotpoint
Made to wait until December for Dryer to be fixed
Complaint against Hotpoint
Received an email from Hotpoint today regarding my Dryer as it's one that needs the modification. I'm absolutely discusted that not only are they making me wait until December to fix the FIRE HAZARD they are asking me to pay £99 for a replacement Condenser Dryer!! If I wanted a Condenser Dryer I'd have bought one in the first place. I refuse to pay £99 for Hotpoints fault and want this problem fixing a.s.a.p expecting people to wait 10 months is not good enough.
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