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Nicki's complaint against Hotpoint

Nicki Petrou


No suitable replacement for Hotpoint dryer with safety issues 11 month wait for repair.

Complaint against Hotpoint

I am unhappy as I have been told my estimated repair date is October 2016. The company have offered a replacement at a cost of £99 but only offer a white machine. There is no option for silver and as my kitchen appliances are all silver, white would look completely out of place. It is very inconvenient, as I cannot put my dryer on when I usually do at night or when I go out ,so I have to live with the inconvenience. Please offer a suitable alternative so that I too can replace my machine as soon as possible.

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