1.00 stars

464 Reviews

GBP silhouette


gill's complaint against Hotpoint

gill Dursley


paid for replacement dryer

Complaint against Hotpoint

As i was concern about my dryer catching fire i took up the option of buying one for 59 pounds. I now find out that people with older machines than me have had replacements free of charge. I have emailed several times only to have standard replies declining to refund my money (some replies were not even relevant to my case). I was also told i could only have a white machine when others have received a graphite one. Myain issue however us being charged but i am banging my head against a brick wall

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  • Comments (1)

Janet Ryder | | VERIFIED

I totally agree I was told the 99 and 59 was for delivery and taking the old one and putting new one in. Well other retailers is free delivery and I am quite capable of putting a plug in. Hotpoint is totally on the make at our expense for their faults and legal failings.
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