Hotpoint

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David 's complaint against Hotpoint

David Frampton

22/01/2018

Rubbish replacement tumble dryer

Complaint against Hotpoint

In June 2016 we paid £59 for a new replacement Hotpoint tumble dryer as our existing one was on the list of dangerous ones. Within a couple of months we had the new one repaired under warranty. Now some 18 months after delivery it has broken down again. Hotpoint want £95 for a call out and labour charge. Have cut my losses and bought a new Indesit from John Lewis with a 5 year warranty for £254 delivered. Should have waited for the repair of my original "dangerous " machine. Hotpoint supplied a rubbish replacement. Never again!!

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