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464 Reviews

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Jeannette's complaint against Hotpoint

Jeannette Thomas


Terrible Customer Service

Complaint against Hotpoint

We received a new Hotpoint oven and had to ring them because there was no reference to something sticking out of the back casvity in the instructions, we sent them photographs, with no response they kept saying we will call you by the end of the day, we rang every day for a week it is now xmas and we need an oven so out of desperation we rang a company called Devon Appliances who were really helpful and cleared up the mystery,so we can now use our oven thanks to them. But no thanks to Hotpoint, they do not know their own Appliances do not use this company.

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