Hotpoint

1.00 stars

464 Reviews

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M's complaint against Hotpoint

M Toh

08/03/2016

Took four months still waiting.

Complaint against Hotpoint

Contacted Hotpoint back in November 2015 about my faulty Hotpoint Tumble dryer being recalled. Have a call back in December 17th and promised someone will call me back.Had another phone call from them after I've emailed them to complaint in January 2016 after waiting for another 6 weeks. Havent hear from them since. Does consumer rights does not exist anymore? So there are no urgency to get our tumble dryer to be replaced even after being recalled?  Really disappointed with Hotpoint。 

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