Hotpoint

1.00 stars

464 Reviews

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John's complaint against Hotpoint

John Phoenix

19/05/2015

trying to get sense over a repair issue not wanting to listen to sales patter for warranties

Complaint against Hotpoint

a fault occurred with hotpoint quadrio fridge freezer, I 'phoned to book a repair told it was £110-00 plus parts it's 3 years old and has 5 years warranty, sorry we can't trace that, one e-mail to AO online and they sent me a copy of original invoice, pity hotpoints call centre staff don't have the same ability to access their own records and try to keep their customers.

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