Hotpoint

1.00 stars

464 Reviews

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Danial's complaint against Hotpoint

Danial hammond

09/01/2016

Tumble dryer recall disgusting service

Complaint against Hotpoint

I Get the letter for the recall I attempt to call I get cut of 5 times before I actually got all the way threw the automated part. 15 minute wait to be told not to use my tumble dryer for upto 8 weeks until an engineer visits it might catch fire thank you good bye. Just getting cold and I can't use my £450 tumble dryer that I brought in July 2015. I found the the advisor rude and very unhelpful and her background noise was so loud I had to repeat EVERYTHING and repeatedly asked to speak up.( trust me I don't need to speak up) overall very unhappy with hotpot service full stop.

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