Hotpoint

1.00 stars

464 Reviews

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andrew's complaint against Hotpoint

andrew

11/03/2016

Tumble Dryer Replacement

Complaint against Hotpoint

Hotpoint offer me to replace my TB or wait until December 2016 before a repair can be schedule. I have no confident to use my TB. What happen if it burst when my child is near to the TB when using it? And, if this product is 'unstable', should I not get a full refund or an exchange without further cost? Why should I pay for a fault they have created? Or why must we wait so long? If is due to high demand on their side, is not our fault! We should be getting a FREE REPLACEMENT ASAP!

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