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Ann's complaint against Hotpoint

Ann Wells
27/11/2015
unable to contact customer service for repairs to part less than 6 months old
Complaint against
Hotpoint
fridge/freezer 2 1/2 years old needed new part for freezer, initial service very good but the same problem has returned within a few months, not freezing the food to correct temperature. Customer service line not fit for purpose, tried the registration line, no better. What is wrong with their phone systems
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