1.00 stars

114 Reviews

GBP silhouette


Frankie's complaint against Wowcher

Frankie Ambrose


[LAPSED] £99 spent and no extensions

Complaint against Wowcher

I bought 18" extensions from Wowcher, the fitting would take place at London Beauty Factory. Wowcher's instructions were to send my code to the hairdressers, asking to book an appointment. After doing so, my Wowcher appeared as 'redeemed' despite me not using it. I have been trying to get hold of the hairdressers for the past 2 weeks to no avail, Wowcher claim they are unable to confirm whether the Wowcher has been redeemed- despite allegedly being able to speak to the hairdressers over the phone.

  • supporters 0

Lapsed. Frankie has not responded in 90 days

  • Comments (1)

Kerry van-de-broucke | | VERIFIED

Good Morning Frankie, A full refund has already been issued for your voucher and an email was sent to you confirming this. Kind Regards Wowcher
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