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Maria's complaint against Wowcher
Cheaper to book it yourself
Complaint against Wowcher
Wowcher very misleading! We have booked a trip to Iceland Northern Lights. When using the voucher to make the booking we was offered a better flight for extra cost. We were also offered complimentary breakfast at the hotel as we told the agent we was travelling for our birthday but If you book the hotel direct breakfast is supplied with your booking.The booking clerk made us feel she was doing it for free as it was our birthday. We also had to pay extra £50.for our transfers from the airport to Reykjavik which you arrange a lot cheaper. We have since found out after being told we could take a cabin bag for free that we will have to pay for it 24 hours before we check in. Fingers crossed everything is ok and I will give you feedback on our return.
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