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Wayne's complaint against Wowcher
Complaint against Wowcher
A few weeks ago I was in hospital after having a heart attack. I’ve been getting emails from Wowcher as I’ve brought from the site before. I looked at all of them & clicked the ‘See More’ button. At no time did I confirm & complete the order. As I’ve said they had my card details from previous purchases. They took 3 amounts of money from my account, £16.99, £26.99 & £118.99, on top of that they added £29.00 for postage. I checked my bank account balance & I was shocked with how low it was. I phoned them & they were able to give me a refund for the cheapest item £16.99 but refused to refund the other 2 amounts, all they were giving me was a store credit. I’ve now contacted my bank & they instantly got me a refund for the other 2 amounts. I’m now going to cancel my details from them.
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