1.00 stars

114 Reviews

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Elaine's complaint against Wowcher

Elaine Taylor-Mayes



Complaint against Wowcher

i have used wowcher for a number of years and always found some great ideas and value for money experiences. BUT their customer service is uncaring, With a “we really couldn’t care that your husband has cancer and because of the treatment has been unable to activate the vouchers we were given by his son kind of attitude! “ the expiry date to use them had passed and to be honest it wasn’t the first thing on our minds as my husband had 2 operations with life changing consequences. I have requested that we can have them extended and the reply was curt and non flexible that they had expired oh and sorry to hear about your husbands cancer. Wow! His son had done something nice and now has lost his money and it would have been a Lovely way to treat my husband after his quite traumatic time of late! Will NEVER buy from WOWCHER again And will let everyone I know if the shameful response of this company! I had to give 1 star or it wouldn’t let me proceed but my rating is actually zero on all counts

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