Carphone Warehouse

1.00 stars

40 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Morag's complaint against Carphone Warehouse

Morag Rintoul

16/11/2016

Aggressive Customer Service

Complaint against Carphone Warehouse

Received a call from 01785 268238 for the umpteenth time asking about my O2 upgrade. The woman on the line was calling to facilitate my loyalty which was never in question to O2 and offer me an upgrade with no upfront payment. When I questioned this which is my right she became aggressive and said that she wasn't prepared to carry on talking to me as I didn't trust the call or the deal. Despite my saying goodbye she was still spouting her rubbish down the phone. BAD CUSTOMER SERVICE. I have never experienced this type of behaviour with O2 that's why THEY have my LOYALTY.

  • supporters 0

Carphone Warehouse has not yet responded

  • Comments (0)
400 characters

39 other reviews of Carphone Warehouse


loader