Pyretta's Lair

3 Reviews

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Lorraine's complaint against Pyretta's Lair

Lorraine Harrington

23/04/2015

Scam Artists are living in their lair

Complaint against Pyretta\u0027s Lair

I ordered trousers. They kept saying they were not available but that if I wanted to wait for them they would try and get them, I thought I would wait. 10 months went by and they said they were going to Scotland to get some more stock and I agreed they could try and get me something suitable. They sent me trousers that were not anything like the ones I wanted and 4 times smaller. I paid £31 for the trousers I ordered, these looked about £10 if that. I sent them an email saying I needed to return them. I waited ages but got no reply. I returned them and they are saying Royal Mail lost the item. Lie!

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Pyretta's Lair failed to resolve this complaint

  • Comments (1)

Lorraine Harrington | | VERIFIED

They said they didn't receive the item back and wouldn't pay me the money they owed me even though I had a proof of postage receipt showing that I did post the item to them. It was only £31. They could have refunded that. It's not my fault if the mail didn't get to them, but it is their fault if they didn't send me the correct item.
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