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Ernie's complaint against Easylife

Ernie Stones



Complaint against Easylife

Hi on the 21/08/2015 i made a order for 1 floor reading lamp. 1 weight bathroom talking scales. 1 on your knee lap top table, on your knee. I placed an order for above my payment went through OK. I took the free delivery for 2/3 days was told all item's on stock and on there way, i waited 1,2.3 days no delivery so waited 4,5 days no delivery tried to track it no joy found out you have collection point so I went to One Shop Bradford Road Shipley they had not received anything. was told on its way then some items not in stock the another one no stock so no delivery. Checked my bank account showed money was taken out but none coming back in so have been left in cuckoo land. Please help I would like the items please if not all in stock send them that are in stock and return money that is owed to me or full amount. Hope this can be sorted soon which ever way it comes out. Regards Ernie Stones

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