Easylife

1.00 stars

168 Reviews

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Marion's complaint against Easylife

Marion Thorne

07/07/2017

Easylife won't stop sending catalogues to my late father.

Complaint against Easylife

My father died at the beginning of the year. He subscribed to several catalogues. I wrote a polite message on each as they were redirected to me and returned to sender. After a couple of months all but Easylife had stopped mailing stuff to him. I found an email address in the catalogue and emailed to let them know he had died. They replied in February: In response to your correspondence, I have removed the account from our mailing list. However, please be aware our catalogues are sent directly from a print house with schedules one month in advance, so you may receive one or two more mailings. The catalogues continued to arrive, I sent an email including part of his death certificate, just in case they hadn't got the message that he was dead. Still the catalogues keep arriving... I have sorted probate, disposed of his belongings, settled all of his business and sold the house BUT I still haven't managed to stop these damn catalogues. WHAT DO I HAVE TO DO? WHAT DOES HE HAVE TO DO? BEING DEAD OBVIOUSLY IS NOT ENOUGH!!!!

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