Amelia Rose Boutique

1.00 stars

25 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Hannah's complaint against Amelia Rose Boutique

Hannah Allison

30/04/2015

The worst customer service I have ever received.

Complaint against Amelia Rose Boutique

I ordered a dress from the twitter page, upon ordering I was told it would take 10-12 days. It arrived a month later. The dress was horrible quality and way too small. I asked for a refund and was told I could only get a return, after quoting my rights to her she agreed to a refund. I sent back the dress and when tracking said she'd received it I asked her for my refund, she replied to my email with simply "have you tracked the parcel" which I had, I have sent her another email requesting my refund but I have not heard from her. The worst and most unprofessional customer service I have ever received.

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