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Alan's complaint against Littlewoods

Alan Beard


Bad customer service regarding returns

Complaint against Littlewoods

I purchased some bedroom furniture from them 12 weeks ago at a cost of £550 and it’s complete rubbish when I rang and told them I wanted to return these items I was told I couldn’t and to contact the manufacturer who told me it was not down to them I then spent 2 days trying to speak to a manager eventually I spoke to one who was very in helpful and rude who told me they would take back 3/4 items and inspect them if they feel there is nothing wrong with them they will return them to me the other draw set it over £199 so they have to send an accessor out if he does not finds anything wrong I will be charged £45 and left with the furniture it’s constantly falling apart a few of the draw liners are bowed it’s complete rubbish

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