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83 Reviews

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Donna's complaint against Littlewoods

Donna beery


Customer service

Complaint against Littlewoods

I recently ordered two 3 seater sofas which I must say are very stylish and comfortable but the sofa legs that came with them were the wrong ones ! I called littlewoods and reported it to the lady at end of phone she said she will get someone to call me , week later nothing I then called again by the way each call costing me £5/6 spoke to a man this time and told him I've been a long term customer and I was not happy with the service I have been receiving , he then stuck me on hold for 6/7 minutes = 15 min call i hung up also tried email and it got sent back telling me to call their number ? I am truely disgusted at littlewoods staff that work at their call centre absolute shambles I will be closing my account ASAP grrrr

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