1.00 stars

83 Reviews

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Cis's complaint against Littlewoods

Cis Jones


Customer service at Littlewoods

Complaint against Littlewoods

I have been a customer with Littlewoods for ten years or more. I am very disappointed with them. They have assured me items will arrive by a certain time - which they don’t. Recently I rang in to make a claim on an item which they had insured and was disgusted by the attitude of the customer service person who asked me why I hadn’t complained earlier which I couldn’t do as we had been due to go abroad when the problem occurred and asked for all kinds of information which I didn’t consider relevant to the problem. The attitude was very confrontational and impolite. I will be closing my account as soon as it is paid off. I am ordering nothing more. The prices are grossly inflated especially on buy now pay later.

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