Littlewoods

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83 Reviews

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Donna's complaint against Littlewoods

Donna Crossley

03/01/2017

Faulty dangerous cooker

Complaint against Littlewoods

Been a customer of littlewoods for years. So am so disappointed that I bought an oven that is still under 1 years old. The oven does not work properly. It keeps cutting out when in use. Have had domex out twice who say it's fixed and once they leave the oven does exactly the same thing and now the double oven does not work . It's very dangerous as when it cuts out the gas is still running. Just phoned domex who gave me another number and said I had to ring them regarding having the cooker replaced. I phoned them and they said they don't do replacement they need a report from an engineer and will get domex to contact me. I explained I have had domex out twice to be told well this is all we can do. I am do disappointed. I have a faulty cooker which is dangerous and no one is bothered or wants to take responsibility. Now domex are saying they are ordering a part to fix the cooker. But how and what part are they ordering as when the engineer left on the 29th he said it was fixed. They should come and replace the oven

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