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Irwin's complaint against Littlewoods

Irwin Haggan
18/09/2019
Overpayment and lost statements
Complaint against
Littlewoods
I have for the past 6 weeks been trying to get littlewoods to send me archive statements for April, May and June 2016. These statements are relevant to a large overpayment i made back then when clearing my entire balance. What i didnt realise at the time was that a large part of the balance had been made up of bnpl projected interest which isnt payable unless one misses the deadline. I would like littlewoods to investigate the overpayment and send me the statements requested. I have been hitting a brick wall up to now. I have written letters, sent webmail , emails and phoned all to no avail. Please help.
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