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Vicki's complaint against ACHICA

Vicki Mcconkey


Achica customer service sucks and non existing

Complaint against ACHICA

I have used achica many times and consider my self a good customer of them but not any more I ordered a TVs unit read all the description carefully to make sure it was not flat packed or self assemble when it came it was flat packed emailed achica straight away to say I wanted to return it as I am a pensioner and disabled and could not physically put it together also it was not described as flat packed that was three weeks ago the parcel is still waiting in my hall and not a word from achica after four emails even asking them to phone me when I look at my activity on their website to three of my emails it says closed what does that mean nothing because I am still in the dark with an unwanted TVs unit sitting in my hall all the money out of my account I just want to know what is happening when they will collect it and repay the money and if possible get the postage refunded because not sold as said in description of goods thank you achica I don't think vicki mcconkey

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