Very

1.00 stars

26 Reviews

GBP silhouette

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gilda's complaint against Very

gilda wallace

13/08/2016

excessive delivery charge

Complaint against Very

I recently ordered 4 items of furniture fron Very. 2 lamp tables ,a sideboard and a tv stand. The lamp tables arrived and a week or so later the sideboard and tv unit came. When i got my card statement I have been charged £4.99 and 2 lots of £25.When I phoned Very to ask why I,d been charged 3 times I was informed in no uncertain terms that they charge when items are ORDERED and as the tv unit was ordered at the same time as the lamp tables and the sideboard later on they carry 1 charge and the sideboard the other charge. So what is the £4.99 charge I asked, postage and packing came the reply!! So although I have only had 2 deliveries I have been charged £4.99, £25 and £25.

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