Post Office

1.00 stars

25 Reviews

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Mrs Paula's complaint against Post Office

Mrs Paula Canavan

28/09/2015

cashier charged for Registered mail instead of Recorded Mail

Complaint against Post Office

My Mother went to Yaxley Post Office to send a recorded Delivery item for me, she told the cashier what she wanted, it was clearly stated on the envelope First Class Recored Delivery(which i had wrote), my mother told her there was no value, but she still charged her for Registered, my mother being elderly did not realise, she took advantage as i told my mother what i wanted and wrote it on the envelope. Not a happy customer, Why cant your cashier just do what she was asked to do! if a customer did not know the difference then fair enough, but i did and my mother did until your cashier started asking too many questions which confused her.

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