Post Office

1.00 stars

25 Reviews

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SAVE ON YOUR INSURANCE

SUSAN's complaint against Post Office

SUSAN HUDSON

13/12/2016

Mis information by PO Money Savings Staff Money Lost

Complaint against Post Office

Money from Reward Saver Account transferred into a Clydesdale Bank closed account. I was advised to telephone on 8/12/16 to arrange transfer of money the a nominated account, the person I spoke to did not tell me that the money had already been transferred to a closed Clydesdale Bank account I gave him the name of our Solicitor and the account we wanted the money transferred into,he said it would have a 5 day freeze on it before the money could be transferred and to ring back on Thursday the 15th December to check the transfer was being done I thought I would ring 2 days early as we need the money transferred only to discover that it had disappeared

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