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Amie's complaint against Out n About
Discusting response from 'Out N About' Andy Fensom the Director. My daughter had facial scars
Complaint against Out n About
On Saturday 21st February my Daughter who is 3 years old fell into our 'Out N About' Double pram and the metal catch that the hook goes onto to keep the buggy closed together, went straight through her cheek on her face. The buggy was open and in use at the time so this part is closer to the ground. On looking at all other prams this part is covered with plastic. I checked with 3 others that have the same pram and theirs are all the same. Understandably I'm angry that the design of your pram is not child friendly which is absolutely ridiculous when children are around prams constantly. Its cut through the cheek muscle.
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