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Amy's complaint against Oak Furniture Land

Amy Locke

13/03/2018

All items faulty

Complaint against Oak Furniture Land

Absolutely disgusted in the lack of customer service I have received after receiving all my good broken chipped scratched a day late missing an item and covered in what looks like paint. My living room is currently filled with faulty furniture that can't be collected until next week and haven't once been given a courtesy call to inform me what's going on. My kids are currently eating their dinner off the floor and is really dangerous with a baby crawling about. No sign of compensation or replacement of items absolutely disgusted. Will be taking this further with trading standards as can't get hold of store due to having a refurb and customer services keep saying different things and fobbing me off and not returning calls

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lesley Podmore | | VERIFIED

Please email me [email protected] as I am preparing a case to go to court with Oak Furnitureland and also have contacted BBC Watchdog.
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