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Laura's complaint against Oak Furniture Land

Laura Dean


Return fee £200!

Complaint against Oak Furniture Land

I cannot tell you how fuming I am. I bought £2500 of furniture from you. You tried to deliver it today. The delivery men ‘weren’t allowed’ to lift it over the bannister at the top of the stairs. Since it all matches, I’ve had to return it all. He called the office and they spoke to me and said if I wanted to return it, I’d be charged £200! How is any of this my fault? No manager available to speak to. I am so angry!

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