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Chris's complaint against Oak Furniture Land

Chris Smith

29/11/2018

Sofa falling to bits at 2 years old

Complaint against Oak Furniture Land

Leather wearing, back of seat split where fits to the frame, cushions so uncomfortable and springs creaking and sagging, split in leather at top of cushion, go to the shop, its covered on your warranty, is it well no its down to wear and tear or pet damage, oak furniture land its not our problem as over 12 months old, its the insurance company if the wont repair take to the financial ombudsman, but please be warned if you have a problem you are on your own, Oak Furniture land dont want to know, and after a phone call from customer service representative hung up,

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