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Cilla's complaint against Oak Furniture Land

Cilla ransberger

05/04/2016

Terrible after sales service!

Complaint against Oak Furniture Land

Once this company have your money,they do not want to know!! My coffee table is still under warranty and developed a split in the wood! They asked me to.email pictures which I did!! Their eventual response was that I had it in the wrong environment, and the wood had dried out!! My coffee table is in the living room in front of the sofa!! Where else do we put a coffee table!! The toilet!! They are refusing to do anything about it! Without even seeing it!! Terrible after sales service. I am contacting trading standards!!

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lesley Podmore | | VERIFIED

Please email me [email protected] as I am preparing a case to go to court with Oak Furnitureland and also have contacted BBC Watchdog.
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