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Cilla's complaint against Oak Furniture Land

Cilla ransberger

04/04/2016

Terrible after sales service!!

Complaint against Oak Furniture Land

This company is a rip off!! The large split that appeared in my coffee table was my fault"they said" because I must have it in the wrong environment!! Fancy me putting a coffee table in the living room in front of my sofa!! Where should I put it? In the toilet? They have refused to do anything about it,even if though it's under guarantee!!! They asked me to email a picture then said"the wood must have dried out" I treated it with beeswax so what more could I have done and how could they tell that from a picture!! Terrible service,terrible company!!

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lesley Podmore | | VERIFIED

Please email me [email protected] as I am preparing a case to go to court with Oak Furnitureland and also have contacted BBC Watchdog.
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