Currys PC World

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Jemima's complaint against Currys PC World

Jemima Dewhurst

15/09/2016

[LAPSED] £30 pounds taken from my account

Complaint against Currys PC World

I bought a laptop last year for college. I noticed today that £30 has been debited from my account. I was not asked nor did I ask for any warranty or any other extra at the time of the purchase. I have not received an email notifying my of this payment or the reason for this payment. I want to know why it has been taken and how I can cancel any 'unknown' agreement that has been covertly applied to my purchase, so this does not occur again. This kind of think is on a par with the PPI scandal!

  • supporters 0

Lapsed. Jemima has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Jemima, Thank you for your post. I am sorry that you've noticed a payment you weren't expecting. This does sound like our Knowhow cloud service, have you had an email from us advising of it's renewal? Please can you PM me your full address and the model of your laptop so I can look into this of you? Thanks Georgia
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