Currys PC World

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Eleanor's complaint against Currys PC World

Eleanor Clayton

30/10/2017

[RESPONDED] £30 taken from bank account for knowhow

Complaint against Currys PC World

I have just checked my bank account and 30 pounds has been taken on the 29th of October. It says it is for knowhow cloud. I bought a laptop from PC world in September. I was not told I would be charged for knowhow cloud and I have not been charged for it before on a previous laptop I have bought from PC world. I don't even use knowhow and I don't even know how it is and I have ZERO interest in using it. I am really upset about this - I do not have any money to lose on this kind of thing and £30 is a lot of cash for me. Please can someone get in touch with me asap.

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Currys PC World has responded

  • Comments (5)

KNOWHOW TOHELP | | VERIFIED

I'm disappointed to read that Eleanor, If you would like to provide any additional details - references or receipt details - along with copies of these messages, reference SPK570 your full name and address to [email protected] - I'll be happy to help any way I can. Thank you, Matt

KNOWHOW TOHELP | | VERIFIED

I'm disappointed to read that Eleanor, If you would like to provide any additional details - references or receipt details - along with copies of these messages, reference SPK570 your full name and address to [email protected] - I'll be happy to help any way I can. Thank you, Matt

KNOWHOW TOHELP | | VERIFIED

I'm disappointed to read that Eleanor, If you would like to provide any additional details - references or receipt details - along with copies of these messages, reference SPK570 your full name and address to [email protected] - I'll be happy to help any way I can. Thank you, Matt

KNOWHOW TOHELP | | VERIFIED

I'm disappointed to read that Eleanor, If you would like to provide any additional details - references or receipt details - along with copies of these messages, reference SPK570 your full name and address to [email protected] - I'll be happy to help any way I can. Thank you, Matt

KNOWHOW TOHELP | | VERIFIED

I'm disappointed to read that Eleanor, If you would like to provide any additional details - references or receipt details - along with copies of these messages, reference SPK570 your full name and address to [email protected] - I'll be happy to help any way I can. Thank you, Matt
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