Currys PC World

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James's complaint against Currys PC World

James Moore

22/09/2017

[LAPSED] £30 taken from my account for Knowhow

Complaint against Currys PC World

I realised today that a £30 renewal fee had been taken from my account for the knowhow cloud service last week. I would, if possible like to close the account and be given a £30 refund for this as I signed up to the service not knowing that it would continue to cost me money in the future, and I have never used the service anyway. Thank you for your time.

  • supporters 0

Lapsed. James has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

Hi James, I am sorry to learn that you were unaware that this payment would be taken. So that I can look into this for you, can you please email us a copy of this post, along with your full postal and email address to [email protected] Please also quote reference spk430 in the subjec tline. - Leanne S

James Moore | | VERIFIED

Yes, no problem. Thanks for your response.

TEAM KNOWHOW | | VERIFIED

Your welcome James. We await your email. - Leanne S
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