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Amy's complaint against Currys PC World
[RESPONDED] £7 monthly charges for something I made it clear I didn't want
Complaint against Currys PC World
Whatever this service was it was definitely miss sold to me, I made it perfectly clear that I didn't need not want a care plan, and I didn't want to pay the extra £17 pounds for a set up laptop, but low and behold the only one they had was one that was already set up, I wasn't buying it for a second and demanded they not charge me for it. The man then told me that I had to pay a £7 fee for something, and I was still livid about it, and yet it was still on my receipt, I should have checked, but I was wanting to get home, and definitely wasn't told it was a monthly thing which is utterly outrageous I don't need or want the support of some guy in a call center, I have been working on computers since I was 12! I want these charges refunded and stopped immediately!
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