Currys PC World

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Malene's review of Currys PC World

Malene Wurtz

25/07/2018

"Product support AG"

Review of Currys PC World

I was just going through my bank statement and came across a post for £3.00 to "PRODUCT SUPPORT AG". A few seconds of googling told me that this is a payment to Currys PC World, apparently for some sort of product support or extended warranty. It looks like they have been taking £3 out of my account every month since September 2016. I definitely do NOT remember signing up for anything like that! We did buy a laptop from them in the summer of 2016 so I suspect it is linked to that. Any ideas how I can stop that payment, or even better, get my money back?

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TEAM KNOWHOW | | VERIFIED

Hi Marlene, we can look into this for you, you just need to email a copy of this review and the reference SPK180680 to [email protected], including your full name, address, and the precise amount you were being charged. Please accept my apologies for this. - Ed
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