Currys PC World

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Sophie's complaint against Currys PC World

Sophie Rodrigues


[LAPSED] 'Product support AG' - Money being taken out of my bank account each month

Complaint against Currys PC World

I have just checked my bank statement to find that £8.49 has been taken out of my account under a transaction named 'Product support AG.' After checking further, it seems that £8.49 has been taken out of my account each month since December when I purchased a laptop from Currys. I have not signed up for any sort of product support contract so I am very frustrated to find that these payments are being taken without my consent. I request a full refund for the money that has been taken and to cancel any further payments.

  • supporters 0

Lapsed. Sophie has not responded in 90 days

  • Comments (1)


Hi Sophie, I'm sorry to learn what's happened. Can you please email a copy of your post to [email protected] with the reference SPK1007. In your email please include your full address and the make & model of the laptop. Thanks - Becky
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