Currys PC World

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Louise's complaint against Currys PC World

Louise Waspe

20/10/2016

[LAPSED] Product Support

Complaint against Currys PC World

I have a £3.00 withdrawal on my account showing as PRODUCT SUPPORT AG 0844 800 6080GB and I do not know what it is for and I want it cancelled. What do I do as I cannot find any paperwork for what this is to cancel?

  • supporters 0

Lapsed. Louise has not responded in 90 days

  • Comments (7)

TEAM KNOWHOW | | VERIFIED

Sorry to learn that Louise. The amount would point to this being for a laptop or small TV and details will show on the receipt under Product Support - Monthly Payment. So we can assist can you confirm your full address, postcode and contact number. - Jay

Louise Waspe | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Louise, I have located the payment and it relates to an agreement for a Logik Washing Machine would you still like this cancelling? I would also ask that you call 0344 561 4000 as there a few other agreements held for you and they can go through the details further. Thanks - Nino

Louise Waspe | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Louise, The agreement for your washing machine is now cancelled. I have located 1 other agreement registered in your name and address. This if for a Dell laptop and is now also cancelled. Thanks, Carrie.

Louise Waspe | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hello, That is correct, no further payments will be taken. Ollie.
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