Currys PC World

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2861 Reviews

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William's complaint against Currys PC World

William harrison

01/11/2016

[RESOLVED] - Ag support payment

Complaint against Currys PC World

I've just noticed that I've being paying for ag support, I was never offered this service nor was I aware that I had been signed up for it, I am not happy about this

  • supporters 0

Currys PC World resolved this complaint

  • Comments (8)

TEAM KNOWHOW | | VERIFIED

Sorry to hear this William. So that we can check what this is, can you please private message us your full address and the amount being taken please? -Leanne

William harrison | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi William, please accept my apologies however I am unable to locate any Service Agreement with the details provided. Was the Agreement under any other name/address at all? - Shaun

William harrison | | VERIFIED

User Responded via private message

William harrison | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi William, thank you for confirming those details. I have located the Service Agreement in question and cancelled this. As a gesture of goodwill, I have requested a refund of the last payment taken - Shaun

William harrison | | VERIFIED

User Responded via private message

William harrison | | VERIFIED

Am satisfied with the outcome I only hope they fix their own sales practices
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