Currys PC World

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Jayne's complaint against Currys PC World

Jayne Daniels

25/03/2016

[LAPSED] Rude staff

Complaint against Currys PC World

My husband & I had been looking at dishwashers for a while and waiting for a member of staff. A sales lady walked passed me (she was helping another customer)& asked if I was all right, I said I was waiting for assistance with dishwashers she called over to 2 salesmen & said this lady is waiting to which one of the salesman shouted out over 2 isles "she will have to wait" I was extremely embarrassed by this comment as had not been annoyed or making a fuss it made us both leave the store immediately. Had the salesman said he was busy or would be with us shortly I would have understood but to say in a very loud voice she will have to wait was just so rude, I was shocked & will be telling all my friends& family. I just thought you should be made aware. This was the Ipswich store at appx. 3.15pm 25th March 2016.

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Lapsed. Jayne has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Jayne Please accept my sincere apology for any embarrassment following your recent visit to our Currys/PC World store in Ipswich. I can offer my assurances that the language and tone used my my colleague is in no way representative of our company as a whole, and not what we expect from our colleagues in store. I have every confidence that should you choose to visit our Ipswich store in the future you'll encounter a much more favourable response. Richard
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