Currys PC World

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Ross's complaint against Currys PC World

Ross Buchanan

20/11/2016

[LAPSED] PRODUCT SUPPORT AG

Complaint against Currys PC World

Hi, I have noticed that I am paying product support AG, a fee of £6.50 for the last few months. I have no recollection of agreeing to this payment and can't even remember what it was that I purchased from Currys. I want this fee to be canceled with immediate effect as it is not possible for me to cancel it directly through my bank. Regards Ross

  • supporters 0

Lapsed. Ross has not responded in 90 days

  • Comments (4)

TEAM KNOWHOW | | VERIFIED

Hi Ross. Can you please provide your full address and contact number? We can then locate the agreement and look into this for you. Thanks. Carrie.

Ross Buchanan | | VERIFIED

Hi, 10 skene View Westhill Ab32 6aw Contact 07827922184

TEAM KNOWHOW | | VERIFIED

Hi Ross. I have now located the agreement in question. It was taken our in February 2016 to protect your LG television. Purchase of the agreement and details of the card mandate are detailed on your purchase receipt. The terms and conditions of the agreement provided at the time of purchase state no refund is available if cancelled after 14 days from purchase. As such, I am unable to process a

TEAM KNOWHOW | | VERIFIED

refund. I confirm that the agreement is now cancelled and no further payments will be requested. Thanks. Carrie.
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