Currys PC World

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Jamie's complaint against Currys PC World

Jamie Bird

26/06/2018

[RESPONDED] Product Support

Complaint against Currys PC World

Hi, I purchased a MacBook Pro from one of your stores just under a year ago and I have just noticed a “product support AG” on my banking history valued at roughly £10/month. I did not sign up for any sort of product support. I was offered a free month of it by the sales rep in store and was told I would not be billed going forward unless I signed up for it. This appears to have not been the case and I have been billed for it monthly since. Hope to have my issue resolved promptly. Thanks

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Currys PC World has responded

  • Comments (1)

KNOWHOW TOHELP | | VERIFIED

HI Jamie, My apologies that you were unaware of the cover. I'd be happy to get this cancelled for you. Please could you email us at [email protected] with the reference SPK180654. Could you also include your full name, full address and a copy of your review? Thanks, Joe
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